Act! Contact Manager
From Wikicpa
Act! is contact and customer management software product by Sage software.
Quote from Act! "ACT! by Sage is the #1 selling contact and customer manager that helps you make contact, build relationships, and get results. ACT! enables you to instantly access key contact and customer information, manage and prioritize activities, and track all contact-related communications so you can grow productive business relationships."
For years, ACT! has been a solid and well-respected contact-management software product. The latest version, ACT! 2006 (which I would consider more of a final patch to the buggy 2005 version), adds many features to the application. With its improved database scalability and enhanced sales and customer-relationship management (CRM) capabilities, ACT! 2006 is likely to please old fans and attract new users.
Contents |
Major competitors
- Goldmine
- Salesforce from Salesforce.com Inc.
Positives
- Instantly access every contact detail! ACT! organizes all your customer information in one place to give you instant access to every detail of every relationship.
- Database scalability
- Importing existing address books from most popular programs.
- Highly customizable, easy, intuitive, and quick to use
- Large network on third party addon software is available to customize the softare and link the Act database and functionality other programs.
Negatives
- New versions have a history of being buggy.
- Limited financial analysis beyond reports.
- 2006 version overhauled it database structure which has significantly slowed the screen refresh rates.
- Build in email client is basic.
